Effective date: 17th June 2023
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Introduction
OrganicaGleam Pvt Ltd (“OrganicaGleam”, “we”, “us”, or “our”) operates the website https://www.organicagleam.com (the “Website”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data.
We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting organicagleam.com, you are accepting and consenting to the practices described in this policy. This policy is provided in a layered format so you can go through to the specific areas set out below: -
The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:- Identity Data includes first name, last name, username or similar identifier, title.
- Contact Data includes billing address, delivery address, email address, and telephone numbers.
- Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our website, products, and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
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How is Your Personal Data Collected?
We use different methods to collect data from and about you including through:- Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- purchase our products;
- create an account on our website;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us feedback or contact us.
- Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
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How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at heena@organicagleam.com.
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Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. -
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. -
Payment Processing
At organicagleam.com, your security is our priority. All online payments are processed through a secure third-party payment gateway, adhering to international standards of data security and encryption. We do not store, access, or handle your net banking information or credit/debit card details directly. Our commitment to safeguarding your financial information ensures that every transaction on our website is conducted with confidence and world-class security. -
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, update, or request deletion of your personal data. You can exercise these rights by emailing us at heena@organicagleam.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances. -
Changes to Our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. -
Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to heena@organicagleam.com or by mail to OrganicaGleam Pvt Ltd, G 03, Rushabh Elegance Block A, B/H Annapurna Hall, Off New Vikas Gruh Road, Paldi, Ahmedabad, Gujarat INDIA 380007.